Troubleshooting Pool Problems

WATER BURNS YOUR EYES OR SMELLS OF CHLORINE

Possible Cause:

  • Incorrect pH level
  • Chloramine build-up

Correction Procedure:

  • Backwash and rinse the filter
  • Adjust pH level to 7.2 -7.6
  • Add 1 bag of PoolBrite Whamo Shock Plus/Month Mate Shock Xtra Blue/3 cups (500g) Clarity or 1.5 cups (500g) Month Mate Granular Xtra Blue
  • Run the pump and filter for 8-10 hours
  • Test and maintain ideal chlorine level, 1-3 ppm

CLOUDY WATER 

Possible Cause:

  • Incorrect pH level
  • Insufficient chlorine
  • Filtration/circulation problem

Correction Procedure:

  • Backwash and rinse the filter
  • Correct the pH level to 7.2 – 7.6
  • Add 1 bag of PoolBrite Whamo Shock Plus/Month Mate Shock Xtra Blue/3 cups (500g) Clarity or 1.5 cups (500g) Month Mate Granular Xtra Blue
  • Add 250ml PoolBrite Water Clarifier
  • Run pump and filter for 12-24 hours
  • Test and maintain ideal chlorine level, 1-3 ppm

BLACK ALGAE 

Possible Cause:

  • Incorrect pH level
  • Insufficient chlorine
  • Filtration/circulation problem

Correction Procedure:

  • Use an algae brush on infected areas
  • Backwash and rinse the filter
  • Correct the pH level to 7.2 – 7.6
  • Add 2 bags of PoolBrite Whamo Shock Plus/Month Mate Shock Xtra Blue/6 cups (500g) Clarity or 3 cups (500g) Month Mate Granular Xtra Blue
  • Add 1 litre PoolBrite Month Mate All-In-One Algaecide
  • Run the pump and filter for 12 hours
  • Test and maintain ideal chlorine level, 1-3 ppm

GREEN POOL WATER / GREEN ALGAE

Possible Cause:

  • Incorrect pH level
  • Insufficient chlorine
  • Filtration/circulation problem

Correction Procedure:

  • Backwash and rinse the filter
  • Use an algae brush on infected areas
  • Correct the pH level to 7.2 – 7.6
  • Add 2 bags of PoolBrite Whamo Shock Plus/Month Mate Shock Xtra Blue/6 cups (500g) Clarity or 3 cups (500g) Month Mate Granular Xtra Blue
  • Add 1 litre PoolBrite Green-Go
  • Keep pump and filter running and backwash after 24 hours
  • Test and maintain ideal chlorine level, 1-3 ppm

Note: If problem is severe use Alum Powder to drop the algae to the floor and manually vacuum to waste.

GREEN OR BROWN WATER / STAINING

Possible Cause:

  • Incorrect pH level
  • Incorrect Total Alkalinity
  • Metal based chemicals
  • Staining from algae or debris

Correction Procedure:

  • Backwash and rinse the filter
  • Add 1 litre PoolBrite Metal Magic
  • Correct the pH level to 7.2 – 7.6
  • Test and correct the Total Alkalinity, ideal level 80-150ppm
  • Brush stains daily for 7 days

Note: It is advisable to chemically clean the filter sand with PoolBrite Filter Cleaner after treating any pool problems. Follow label directions.

NB: All dosages suggested here are based on a 50,000 litre pools.
For additional information contact the PoolBrite Advisory Centre (toll free) on 0800 004 663.